Privacy policy

Data protection statement

1. Controller

Controller within the meaning of data protection law is:

SurTec International GmbH
Marketing Communication
Neuhofstraße 9
64625 Bensheim, Germany
Tel.: +49 6251 8622 200
info@SurTec.com

  • Hereinafter also referred to as “SurTec”

You can contact our data protection officer as follows:

Data protection officer of SurTec International GmbH
c/o activeMind AG
Potsdamer Str. 3
80802 Munich, Germany
Phone: +49 (0)89 91 92 94 900
SurTec@activemind.de

2. What processing activities are carried out on the website?

Basic information on recipients of data in the Group:

SurTec is a globally operating company, incorporated in the Freudenberg Group. Personal data is processed by SurTec employees, national sales companies and affiliated companies.

For data processed in countries outside the EU, SurTec uses EU standard agreements, including suitable technical and organisational measures, to ensure that your personal data is processed in accordance with the European level of data privacy.

An overview of the companies in the Group can be found here: https://www.surtec.com/en/locations/

Other special recipients are specified during the respective processing activities.

a. Sending information by e-mail

Purpose and legal basis

Your data is used for the purpose of analysing your interaction and assigning your actions to your user profile. Your name is specified in order to potentially identify you if you want to make use of your rights as a data subject.

To ensure effective registration, we require a valid e-mail address. In order to verify that registration was requested by the owner of an e-mail address, we use a “double opt-in” procedure. This involves logging the registration. The data is not shared with third parties.

Based on your express consent (Article 6(1)(a) GDPR), we will send you information by e-mail to your specified e-mail address.

Recipients:

Recipients of the data are restricted to the controller.

Storage period:

Data is only processed in this context for as long as the corresponding consent applies. It will be deleted following this.

Prescribed or required provision

You provide your personal data on a voluntary basis, based solely on your consent. Unfortunately, we cannot send you e-mails without your consent.

Withdrawal of consent

You may withdraw your consent to the storage of your personal data and to its use by SurTec at any time. You can withdraw your consent using the contact options available on the website.

Profiling

Once you have given us your consent, we will evaluate your use of downloads and analyse any subsequent visits to SurTec’s website in order to make continuous improvements to the web offering and to optimise it according to the actual interests of the visitors.

b. Contact form

Purpose, legal basis and legitimate interest

The data you enter is stored for the purpose of individual communication with you. We process the data entered in the contact form on the basis of legitimate interest (Article 6(1)(f) GDPR). The purpose of the contact form is to provide you with a simple way to make contact. The information you provide is stored in order to respond to your enquiry and any follow-up questions.

If you get in touch with us in order to request a quotation, the data entered in the contact form is processed in order to take steps prior to entering into a contract (Article 6(1)(b) GDPR).

Recipients:

Our website is maintained by a service provider who acts as our processor:

Electronic Minds GmbH
Feldbergstrasse 80
64293 Darmstadt
Germany
Web: www.electronic-minds.de

If you send us an enquiry for a quotation, service providers appointed by us may receive data for this purpose, provided that these service providers need the data to perform their respective service (e.g. IT services).

All service providers are contractually obligated to treat your data confidentially.

Storage period:

Data is deleted at the latest six months after processing the enquiry.

If a contractual relationship is entered into, we will be subject to the statutory retention periods and will delete your data after six or ten years.

Prescribed or required provision

You provide your personal data on a voluntary basis. However, we can only process your enquiry if you communicate your name, e-mail address and the reason for your enquiry.

Objection

Refer to the information below in relation to your right to object (Article 21 GDPR).

c. Visiting our website

Purpose, legal basis and legitimate interest

If you access our website – that is, if you do not register or otherwise provide us with information – information of a general nature will be collected automatically. This information (server log files) includes e.g. your web browser and operating system used, the domain name of your Internet service provider, your IP address, etc.

It is processed for the following purposes in particular:

  • to ensure a smooth connection to the website,
  • to ensure comfortable use of our website,
  • to evaluate system security and stability as well as
  • for other administrative purposes.

Furthermore, we reserve the right to check the server log files subsequently if there are concrete indications of unlawful use.

We do not use your data to draw conclusions about you. Details of this kind may be statistically evaluated by us with a view to optimising our website and the underlying technology.

Data is processed in accordance with Article 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website.

Recipients:

We use technical service providers to operate and maintain our website who act as our processors:

Electronic Minds GmbH
Feldbergstrasse 80
64293 Darmstadt
Germany
Web: www.electronic-minds.de

Storage period:

The data is deleted as soon as it is no longer required for the purpose of its collection. For data used for the provision of the website, this is generally the case when the respective session has ended.

Prescribed or required provision

The provision of the above-mentioned personal data is not prescribed by law or under contract. However, we cannot guarantee the service and functionality of our website without an IP address and cookie identification. In addition, individual functions and services may be restricted or unavailable.

Objection

Refer to the information below in relation to your right to object (Article 21 GDPR).

d. Registration on our website

Purpose, legal basis and legitimate interest

When you register for the use of our personalised services, we collect some items of personal data, such as your name, address and contact details (e.g. phone number and e-mail address). Once you are registered with us, you can access our content and services which are only available to registered users. If needed, registered users may also at any time change or erase any of the data they specified when registering. Over and above this, you are welcome to request from us information on any of your personal data stored by us, and you may do so at any time.

Data entered during registration is processed on the basis of the user’s consent (Article 6(1)(a) GDPR).

Recipients:

We use technical service providers to operate and maintain our website who act as our processors:

Electronic Minds GmbH
Feldbergstrasse 80
64293 Darmstadt
Germany
Web: www.electronic-minds.de

Storage period:

Data is only processed in this context for as long as the corresponding consent applies. It will then be deleted unless statutory retention obligations apply. To contact us on this issue, please use the contact details provided at the start of this Privacy Policy.

Prescribed or required provision

You provide your personal data on a voluntary basis, based solely on your consent. We will not be able to provide you with access to the content and services we offer without the provision of your personal data.

Withdrawal of consent

Simply by notifying us at any time, you may withdraw your consent to the storage of your personal data and to its use by SurTec. To this end, just use the contact details specified on the website or in this Privacy Policy.

e. Cookies necessary for technical purposes

Purpose, legal basis and legitimate interest

We use cookies to make our website more user-friendly. Some of our website’s elements require the browser to also be identifiable after a page change.

Here, the following data in particular is saved and transmitted in the cookies:

  • Language settings

Cookies necessary for technical purposes are used to make use of the website easier for visitors. Some of our website functions cannot be provided without the use of cookies. To this end, the browser needs to be recognised, including after you move to a new page.

We require cookies for the following applications:

  • Adoption of language settings
  • Remembering search terms

Data is processed in accordance with Article 6(1)(f) GDPR based on our legitimate interest in providing a user-friendly website.

Data recipients

Data recipients may include technical service providers who act as processors for the operation and maintenance of our website:

Electronic Minds GmbH
Feldbergstrasse 80
64293 Darmstadt
Germany
Web: www.electronic-minds.de

We have concluded the relevant data processing contracts with the providers in this regard.

Storage period and details on the cookies

Details on the storage period of cookies and functional scope can be found in the Cookie Policy.

Prescribed or required provision

The provision of the above-mentioned personal data is not prescribed by law or under contract. However, we cannot guarantee the service and functionality of our website without this data. In addition, individual functions and services may be restricted or unavailable.

Objection

Refer to the information below in relation to your right to object (Article 21 GDPR).

Information on cookies

You can, of course, also view our website without cookies. Internet browsers are often configured to accept cookies. Generally speaking, you can disable the use of cookies at any time by making settings in your browser. To find out how to change such settings, please refer to the help function of your browser. See the list below for standard browsers. Please remember, however, that some functions on our website may not work if you disable the use of cookies.

To the extent that these cookies may (also) concern personal data, we will inform you of this in the following sections.

You can delete individual cookies or all cookies via your browser settings. Furthermore, you can find out how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the required information at the following links:

f. Cookies not necessary for technical purposes

Purpose and legal basis

“Cookies” are used on our web pages in part. Hidden beneath this standard technology are small text files that are stored on the device you are using and enable, among other things, a more comfortable and secure visit to a website. Cookies can also be used to better tailor the offering of a website to the interests of the visitor or to make general improvements based on statistical evaluations.

Refer to our Cookie Policy for more details on the cookies we use.

The legal basis for this processing of data is your consent, Article 6(1)(a) GDPR.

Data recipients

Data recipients may include technical service providers who act as processors for the operation and maintenance of our website:

Electronic Minds GmbH
Feldbergstrasse 80
64293 Darmstadt
Germany
Web: www.electronic-minds.de

We have concluded the relevant data processing contracts with the providers in this regard.

Our Cookie Policy contains further recipients and details on the technical functionality of the tools used.

Storage period and details on the cookies

Details on the storage period of cookies and functional scope can be found in the Cookie Policy.

Withdrawal of consent

Simply by notifying us at any time, you may withdraw your consent to the storage of your personal data and to its use by SurTec. To this end, just use the contact details specified on the website or in this Privacy Policy.

Profiling

Tracking tools can be used to evaluate the behaviour of website visitors and analyse their interests. This involves creating a pseudonymous user profile.

g. Use of Google Analytics

Purpose and legal basis

We use Google Analytics on our website as a tracking or web analysis tool. Web analysis helps us collect information about the behaviour of visitors on our website, e.g. details on where they come from and time spent on the site. This information allows us to find the website’s weaknesses and improve its efficiency.

Google Analytics is an analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses “cookies”, i.e. text files that are stored on your computer and facilitate an analysis of your use of the website. The information that is generated by the cookie about your use of this website is usually transmitted to a Google server in the USA where it is saved. However, if you have activated IP anonymisation for this website, your IP address will not be sent without first being truncated by Google within the member states of the European Union or other parties to the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and truncated there in exceptional cases. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports about website activities and to provide further services associated with website use and Internet use for the website operator. The IP address transferred from your browser in the context of Google Analytics will not be kept together with other Google data.

The legal basis for this processing of data is your consent, Article 6(1)(a) GDPR.

Withdrawal of consent

You can prevent the storage of cookies by making the relevant setting in your browser software; however, we draw your attention to the fact that in this case you may not be able to make full use of all the functions of the website. You can also prevent the collection of the data relating to your use of the website (including your IP address) created by the Google cookie and the processing of such data by Google by downloading and installing the browser plug-in available at the following link: Browser Add-On to opt out of Google Analytics.

As an alternative to the browser add-on described above or within browsers on mobile devices, you can prevent Google Analytics from tracking you on our pages by clicking this link. This has the effect of installing an opt-out cookie on your device. It prevents Google Analytics from any future collection of your data in relation to this website and this browser for as long as the cookie remains installed in your browser.

Recipients:

Data recipients are the controller and Google as the processor. We have concluded the relevant data processing contracts with Google in this regard.

Storage period:

Data transmitted by us to Google is deleted after 14 months. Data whose retention period expires after 14 months is deleted on a monthly basis.

Third-country transfer:

Google processes your data in the USA. We have concluded standard contractual clauses as suitable guarantees for legally compliant data transmission.

Profiling:

The tracking tool Google Analytics can be used to evaluate the behaviour of website visitors and analyse their interests. This involves creating a pseudonymous user profile.

Prescribed or required provision:

The provision of your personal data is not prescribed by law or under contract. You may not be able to use all the functions of the website if you prevent access.

h. Use of Google Maps

Purpose and legal basis

We use the Google Maps function on this website. Google Maps is operated by LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to show you interactive maps directly on the website and allows you to use the maps function with ease.

You can find more information about Google’s data processing in the Google Privacy Policy. Here you can also change your personal data protection settings in Google’s privacy centre.

You can find detailed instructions on how to manage your own data in connection with Google products here.

The legal basis for this processing of data is your consent, Article 6(1)(a) GDPR.

Recipients:

By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account.

Objection to processing:

If you do not wish to be assigned to Google on your profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or tailor-made website design. Such an evaluation is carried out in particular (also for users not logged in) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. You must contact Google to exercise this right.

Storage period:

We do not collect personal data through the use of Google Maps.

Third-country transfer:

Google processes your data in the USA. We have concluded standard contractual clauses as suitable guarantees for legally compliant data transmission.

Preventing processing:                                                     

You can deactivate JavaScript in your browser settings if you do not want Google to collect, process or use data about you on our website. In this case, however, you will not be able to use some or all of our website’s functions.

Prescribed or required provision:

The provision of your personal data is not prescribed by law or under contract. You may not be able to use all the functions of the website if you prevent access.

i. Embedded YouTube videos

Purpose and legal basis

We embed YouTube videos on some of our web pages. The operator of the relevant plug-in is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). If you visit a page featuring the YouTube plug-in, a connection to the YouTube servers will be established. YouTube will be informed of which pages you visit. If you are logged in to your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account first.

When a YouTube video is started, the provider uses cookies that collect information on user behaviour.

Further information about the purpose and scope of data collection and processing by YouTube can be found in the provider’s privacy policy, where you will also find more information about your rights and settings to protect your privacy (https://policies.google.com/privacy).Google processes your data in the USA. We have concluded standard contractual clauses as suitable guarantees for legally compliant data transmission.

Legal basis:

The legal basis for this processing of data is your consent, Article 6(1)(a) GDPR.

Recipients:

Accessing YouTube automatically triggers a connection to Google.

Storage period and objection to processing:

Anyone who has disabled the storage of cookies for Google Ads will not have to expect such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser.

For more information on data protection and YouTube, please refer to the provider’s privacy policy at: https://policies.google.com/privacy?hl=en&gl=en

Third-country transfer:

Google processes your data in the USA. We have concluded standard contractual clauses as suitable guarantees for legally compliant data transmission.

Prescribed or required provision:

The provision of your personal data is not prescribed by law or under contract. You may not be able to use all the functions of the website if you prevent access.

Objection

Refer to the information below in relation to your right to object (Article 21 GDPR).

j. Social plug-ins

Type and purpose of processing:

Our website gives you the option of using “social media buttons”. We use the “Shariff” solution to protect your data when integrating these buttons. These buttons are integrated only as graphics on the website, containing a link to the corresponding website of the button provider. Clicking the graphic takes you to the services of the respective providers. Only then will your data be sent to the respective providers. No exchange will take place between you and the providers of the social media buttons if you do not click the graphic. Information on the collection and usage of your data in the social media networks can be found in the respective terms of use of the corresponding providers. You can find more information (in German) about the Shariff solution here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have placed social media buttons from the following companies on our website:

YouTube LLC (901 Cherry Ave., San Bruno - CA 94066 - USA)

LinkedIn Corporation (2029 Stierlin Court - Mountain View - CA 94043 - USA)
Tencent Inc. (WeChat) (Tencent Seafront Towers, 33 Tian Er Road - Nanshan Shenzhen - China)

3. Data security

We process personal data only insofar as this is permissible in accordance with the provisions of data protection law. In so doing, we employ all the necessary technical and organisational security measures to protect your personal data at all times from unauthorised access and misuse.

To protect the security of your data during transmission, we use encryption procedures (e.g. SSL) over HTTPS. Our servers are secured using firewalls and virus protection. It goes without saying that we use back-up and recovery procedures as well as role and authorisation concepts.

Our employees are obligated to comply with the provisions of the GDPR and Federal Data Protection Act (BDSG).

4. What data protection rights do you have?

Each data subject has the right to information according to Article 15 GDPR, the right to rectification according to Article 16 GDPR, the right to erasure according to Article 17 GDPR, the right to the restriction of processing according to Article 18 GDPR, the right to object under Article 21 GDPR, and the right to data portability under Article 20 GDPR.

The restrictions under Sections 34 and 35 BDSG apply to the right to information and the right to erasure.

You can withdraw consent that you have previously given us to process your personal data at any time. This also applies to the withdrawal of consent given to us before the General Data Protection Regulation came into force, i.e. prior to 25 May 2018. Please note that such withdrawal only applies to the future. Processing that took place prior to consent being withdrawn is not affected by such.

Furthermore, data subjects have a right to lodge a complaint with a competent data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG). A list of supervisory authorities (for the non-public sector) with address details is available at:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

 

5. Changes to our data protection regulations

We reserve the right to adjust this Privacy Policy so that it is always compliant with the latest statutory requirements or in order to reflect all our services in the Privacy Policy e.g. when introducing new services. Any new visit to our website will then be subject to the new privacy policy.

6. Information on your right to object according to Art. 21 GDPR

Individual right to object

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you, which is based on Article 6(1)(f) GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) GDPR.

If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for its processing, which override your interests, rights and freedoms, or such processing is used for the establishment, exercise or defence of legal claims.

Recipients of an objection

You can simply notify us of your objection, with “Objection” as the subject and specifying your name, address and date of birth. This should be sent to the address of the controller specified under point 1 above.

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For further information about the processing of your data using the contact form, please refer to our privacy policy.

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